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PRIVACY

Last Revision: 28-May-2023

Introduction

Your privacy is of utmost importance to us. To that end, this Privacy Policy describes what information we, C-realize IT Services SRL, collect through the use of our website, how and by what means, as well as an explanation of the data rights you may have in your Personal Information.

What type of information do we collect?

We receive, collect and store any personal information you enter on our website or provide us in any other way like name, e-mail address, password (encrypted), booking history and any feedback. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet and may use software tools to measure and collect anonymized session information, including type of device, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name and e-mail address. We collect session information through the use of cookies. You can disable/enable these cookies through the banner at the bottom of our website when you first visit it. Alternately, it is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

The following links may be helpful, or you can use the “Help” option in your browser.

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out from and prevent your data from being used by Google Analytics across all websites, check out the following instructions: https://tools.google.com/dlpage/gaoptout.

We may update this Cookie Policy. We encourage you to periodically review this page for the latest information about cookies set by Wix.com.

The information we collect will be used for the specific reasons stated below only.

Why we collect such information?

We collect such Non-Personal and Personal Information for the following purposes:

  1. To provide and operate our Services to you;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We use Saffron Networking Ltd to manage an email marketing subscriber list on our behalf and send emails to our subscribers. Saffron Networking Ltd is a third-party provider, which may collect and process your data using industry standard technologies to help them monitor and improve the newsletter. See Saffron Networking’s Privacy Policy for further information. You can unsubscribe from the newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions

If you have any questions or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@c-realize.com.

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